About Us

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REDWAVE Commercial Co LLC is a distinguished and trusted entity within the transportation industry, boasting a legacy of several years. With a strong presence both domestically and internationally, we have earned a reputation for delivering professional, cost-effective, and comprehensive transportation solutions.

As a leading carrier in Saudi Arabia, our services extend throughout the local Saudi Arabian landscape and the broader MENA region. REDWAVE Commercial Co LLC is committed to setting industry standards through our expansive network, ensuring efficient and reliable logistics for our valued clients.

At the core of our success is a team of highly experienced professionals in the transport industry. Our fleet, comprising our own extensive vehicles, is supplemented by additional trucks sourced from our partners to meet any specific requirements. This strategic approach allows us to maintain flexibility and uphold our commitment to excellence in transportation services.

Message From The Ceo

Welcome To Redwave Commercial Co LLC. I Am Qadir Rehman Mashaal, The CEO Of Redwave Commercial Co LLC. We Are A Distinguished Customs Clearance And Transport Company Dedicated To Facilitating Seamless Import And Export Operations For Businesses Of All Scales On A Global Scale. Our Paramount Mission Is To Deliver Unparalleled Service Excellence, Encompassing Every Aspect Of The Supply Chain.

At Redwave, We Recognize The Signicance Of Every Shipment And Devote Ourselves To Comprehending The Unique Needs And Requirements Of Our Valued Customers. Our Core Values Of Integrity, Eciency, And Unwavering Commitment To Customer Service Underscore Our Operational Philosophy.

With A Decade Of Industry Expertise, We Take Pride In Our Proven Track Record Of Assisting Hundreds Of Customers In Navigating The Complexities Of Global Trade. Committed To Continuous Improvement, We Constantly Seek Innovative Ways To Enhance Our Processes And Exceed Customer Expectations.

 

ABDUL QADIR REHMAN MASHAL

Ceo & Founder

Our Mission

At Redwave Logistics, our unwavering commitment is to deliver unparalleled customs clearance and transportation services, guaranteeing swift, efficient, and compliant processing of our clients’ goods. We dedicate ourselves to providing a personalized, customer-centric experience, consistently surpassing expectations. With a focus on excellence, we aspire to not only meet but exceed the unique needs of our valued clientele at every interaction. Our mission is rooted in a dedication to precision, efficiency, and unwavering compliance, ensuring that our customers receive the highest standard of service in the realm of logistics and customs clearance.

Our Vision

As a pioneering force in the customs clearance and transportation sector, our company aspires to attain preeminence, distinguished by unwavering expertise, unparalleled reliability, and a commitment to exceptional customer service. Striving to emerge as the foremost preference for businesses of every scale, we dedicate ourselves to providing comprehensive solutions for import and export requirements. Our vision encapsulates a commitment to continuous excellence, setting the standard for industry leadership. We envision a future where our proficiency, reliability, and client-centric approach solidify our position as the foremost choice, fostering enduring partnerships and contributing significantly to the success of businesses worldwide.

What We Do?

IMPROVE

Invest in training for our sta Make sure our sta are up to date on the latest customs regulations and procedures This will help them to handle shipments more eciently and eectively Use a centralized database to track shipments This will help us to keep track of shipments and ensure that they are moving through the system smoothly Be responsive to customer inquiries If our customers have any questions or concerns about the customs clearance process, be sure to respond promptly This will help to build trust and customer satisfaction.

SUCCESS

Using technology to streamline the process Become more familiar with the regulations. Build relationships with customs ocials Be proactive.

ENHANCING OPERATIONAL EFFICIENCY

At our core, we strive for continual improvement by investing in rigorous staff training programs to keep our team abreast of the latest customs regulations and procedures.
Our commitment to ongoing education empowers our staff to handle shipments with heightened efficiency and effectiveness. Utilizing a centralized database, we meticulously track each shipment, ensuring a seamless ow through the system.

CLIENT-CENTRIC APPROACH

We prioritize responsiveness to customer inquiries, recognizing the importance of addressing questions and concerns promptly. This commitment not only fosters trust but also contributes to elevated customer satisfaction. We understand that a transparent and communicative approach is essential in the intricate realm of customs clearance.

USING TECHNOLOGICAL INNOVATIVE SOFTWARE ZYBO

Embracing cutting-edge technology is pivotal to our success. We leverage advanced systems to streamline processes, allowing for swift and accurate customs clearance. By staying at the forefront

of technological advancements, we enhance our operational agility and adaptability to meet evolving industry demands.

STRATEGIC COLLABORATION

Our proactive engagement helps us stay ahead of regulatory changes, fostering a collaborative environment that facilitates smoother transactions. This proactive stance positions us as a trusted partner in navigating the intricacies of customs regulations. In essence, our commitment to continual improvement, client satisfaction, technological innovation, and strategic collaboration denes our approach. We stand poised at the intersection of expertise and effciency, ready to navigate the dynamic landscape of customs clearance with unwavering professionalism.

Our Foundational Values

Expertise

At the heart of our commitment is a dedication to providing unparalleled service. This commitment is rooted in the expertise of our seasoned professionals, who possess an in-depth understanding of the intricacies of customs clearance and transportation. Fueled by a passion for continuous learning, our team remains at the forefront of industry advancements, ensuring we are well-equipped to navigate any challenge.

Reliability

Recognizing the urgency our clients often face, we pledge unwavering reliability. Our proven track record stands as a testament to our ability to swiftly and efficiently clear goods. We take pride in our consistent and timely service, always prioritizing the needs of our clients. Accessibility is a cornerstone, as we remain readily available to address inquiries and concerns with responsiveness and efficiency.

Customer Service Excellence

 We firmly believe that exceptional customer service is the cornerstone of any successful business. Our commitment to delivering a personalized, customer-focused experience sets us apart. Going above and beyond, we prioritize customer satisfaction by anticipating needs and proactively finding ways to enhance our services. Continuous improvement is ingrained in our ethos as we perpetually seek avenues to elevate the customer experience. Our dedication to service excellence is unwavering, reflecting our belief in the transformative power of exceptional customer care.

Our Team

QADIR REHMAN MASHAAL

CEO

With over a decade of comprehensive experience, Qadir Rehman Mashaal brings a wealth of knowledge to his role as CEO. Having served in senior management positions within multinational companies, he excels in strategic planning and execution, steering our organization towards operational excellence.

ZAIN UL ABIDEEN

Sales Manager

Zain ul Abideen, our Sales Manager, possesses a dynamic blend of youthfulness and seasoned expertise. With over five years in sales leadership, he skillfully leads our sales team, harnessing his exceptional sales acumen to drive business growth and client satisfaction.

Muhammad Khan

Business Development Manager

Hassam Alvi

3PL Manager

Hassam Alvi, our 3PL Manager, is a visionary business planner with a decade of experience. Instrumental in devising and executing shipping strategies, he ensures the flawless delivery of each project. Hassam’s expertise in 3PL management aligns seamlessly with our commitment to precision and efficiency in logistics.

Collectively, our executive team exemplifies a blend of seasoned leadership and dynamic innovation, steering our company towards continuous growth and success.

Business Process​

1

Inquiry Reception: Initiating the process, we meticulously receive and assess inquiries with precision, laying the groundwork for a seamless and ecient transactional journey.

2

Client Coordination: The Operations & Customer Service teams diligently engage with clients, collaborating closely with the Transportation Department. This dynamic interaction guarantees eective communication channels, fostering a transparent and responsive environment.

3

Procurement Evaluation: Our dedicated Procurement Department meticulously calculates operational costs, ensuring a comprehensive understanding of the nancial aspects associated with each undertaking.

4

Delivery Conrmation: The nal leg of our process involves the Delivery Department, ensuring meticulous conrmation from dispatch through to delivery. We validate each step, culminating in the prompt reception of Proof of Delivery (POD), a testament to our commitment to accountability and excellence.